At Indigo Urgent Care, we are committed to your safety. We know you still need care for minor illnesses and injuries, and we understand it may feel unsettling to come into a medical facility during a pandemic. Indigo Urgent Care has strict guidelines in place for your safety and well-being.
- Appointments preferred
We are asking patients to book an appointment time online, if possible. This helps keep social distancing within our sites.
- Masks required
For your safety and the safety of other visitors and staff, everyone visiting our clinics will be provided a sugical-procedural mask to wear during your visit with us (except infants and very young children who may have difficulty wearing one). Our surgical masks have three layers, which make them more protective against the new COVID strains being identified.
- Safe, friendly check-in
Our concierge will greet you at the door and provide you with a mask and hand gel.
- Social distancing
We will escort you to a clean, sanitized exam suite as quickly as possible. If an exam suite isn't available, we will guide you to a waiting area, at least 6 feet away from other guests, or you may wait in your car, if you prefer.
We adhere to the latest World Health Organization guidelines, identifying and quickly isolating patients who may have COVID-19.
- Limited visitors
To better ensure social distancing, we are asking all patients to limit guests to one additional person, if possible.
- Employee screening and vaccinations
All of our employees are screened for symptoms as they enter the building. They always wear masks when treating patients and follow strict handwashing and protective equipment guidelines. In addition, all of our employees are being offered COVID-19 vaccinations. You are in great hands.
- Online visits
If you prefer to receive care for a minor illness or injury from the comfort of home, you can consult with an Indigo Online Care provider through an e-Visit or video visit. Learn more.