At Indigo Urgent Care, we are committed to your safety. We know you still need care for minor illnesses and injuries, and we understand it may feel unsettling to come into a medical facility during a pandemic. Indigo Urgent Care has strict guidelines in place for your safety and well-being.
- Appointments preferred
We are asking patients to book an appointment time online, if possible. This helps keep social distancing within our sites.
- Masks required
For your safety, everyone visiting the clinic will be asked to wear a mask (except infants and very young children who may have difficulty wearing one). If you do not have your own mask, we will provide one to you.
- Safe, friendly check-in
Our concierge will greet you at the door and provide you with a mask and hand gel.
- Social distancing
We will escort you to a clean, sanitized exam suite as quickly as possible. If an exam suite isn't available, we will guide you to a waiting area, at least 6 feet away from other guests, or you may wait in your car, if you prefer.
We adhere to the latest World Health Organization guidelines, identifying and quickly isolating patients who may have COVID-19.
- Limited visitors
To better ensure social distancing, we are asking all patients to limit guests to one additional person, if possible.
- Employee screening
All of our employees are screened for symptoms as they enter the building. They always wear masks when treating patients and follow strict handwashing and protective equipment guidelines. You are in great hands.
- Online visits
If you prefer to receive care for a minor illness or injury from the comfort of home, you can consult with an Indigo Online Care provider through an e-Visit or video visit. Learn more.
Frequently asked questions
If you have other questions about COVID-19 testing or results, visit our COVID Testing page for more information.
- COVID-19 has similar symptoms to the flu, which include coughing, fever, sore throat and difficulty breathing. Some people may also experience shortness of breath, chills/repeated shaking with chills, new muscle pain, headache, nasal congestion, runny nose, new loss of taste or smell, nausea or vomiting and diarrhea.
- No, a flu vaccine will not protect you against COVID-19. Influenza and COVID-19 are both contagious respiratory illnesses with some similar symptoms, but they are caused by two separate viruses. However, it is especially important to get a flu shot this year, as both COVID-19 and influenza viruses are circulating at the same time.
- COVID-19 appears to transmit like the common cold, spread by droplets (coughing, sneezing), rather than airborne, like influenza.
- Follow the governor's order to stay home, stay healthy, if possible.
- Stay at least 6 feet away from others.
- Wash hands frequently, using soap and water.
- Mask yourself if you are coughing or sneezing.
- The CDC recommends wearing a cloth face covering in public settings where other social distancing measures are difficult to maintain (e.g. grocery stores, pharmacies).
- Disinfect "touch points" such as door knobs, phones and keyboards -- to reduce transmission of all respiratory viruses, including COVID-19.