COVID-19 Update

All Indigo locations offer COVID-19 rapid (RT-PCR) tests. Before you visit us, please review our testing options and clinic safety information. 

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COVID-19 Testing at Indigo

Fast, Reliable COVID Testing

At Indigo, you can be tested for COVID-19 regardless of symptoms, but appropriate testing may vary depending on your individual circumstance and symptoms.

What type of COVID test should I get?

Recommendations for people with symptoms:

COVID-19 rapid (RT-PCR) tests are available while supplies last. You'll get test results back the same day, generally within a few hours. Please note, Medicaid (Apple Health plan) patients are not currently covered for rapid testing. Results will be processed at the lab with a 1-2 day turnaround time. 

OR

Standard nasal swab (PCR) tests are available for those who have mild COVID-19 symptoms. Lab test results take 1-2 days.

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Recommendations for people without symptoms:

Standard nasal swab (PCR) tests are available for anyone with a known exposure to COVID within the past 3-5 days. Lab test results take 1-2 days.

OR

Antibody tests (blood draw) are available to anyone with any COVID-related concerns. A quick blood draw will determine evidence of past COVID infection.

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What to expect during your COVID test

All COVID tests require a consult with a provider. This can be done in-person or via Indigo Online Care. When you arrive, please come inside our lobby to check in with our friendly staff and we will get you to a private room as soon as possible. Drive-thru testing is not available at this time.

Frequently Asked Questions

I've been exposed to COVID-19 but do not have symptoms. Can I be tested?

Last Updated: July 28, 2021, based on CDC guidelines.

Yes.

If you don't have any symptoms of COVID-19, but you've either been exposed to someone with COVID-19 or had possible exposure (e.g. in a large crowd with little or no mask wearing, less than 6 feet of physical distancing, no mask, exposure was more than 15 minutes), you will see a medical provider.

To receive a test, your exposure must have occurred 3-5 days earlier.

Fully vaccinated people who have a known exposure to someone with suspected or confirmed COVID-19 can be tested 3-5 days after exposure, and are asked to wear a mask in public indoor settings for 14 days or until they receive a negative test result.

Please  schedule an appointment to get tested. We will bill your insurance for the visit and lab. If you do not have insurance, the cost will be $250 for the provider visit, plus you will be billed by the lab for the test.

 

Can I get tested if I have symptoms?

Anyone with any symptom of COVID-19 will be tested (cough, shortness of breath, fever, chills/repeated shaking with chills, new muscle pain, headache, sore throat, nasal congestion, runny nose, new loss of taste or smell, nausea or vomiting and diarrhea).

You will see a medical provider. Please  schedule an appointment. We will bill your insurance for the visit and lab. If you do not have insurance, the cost will be $250 for the provider visit, plus you will be billed by the lab for the test.

What if I need a test for traveling or returning to work?

Unfortunately, Indigo is not offering COVID testing for travel at this time. Please check back with us  before your next trip!

Can my child get tested for COVID?

Yes, we offer nasal swab testing for all ages, including babies and young children. Antibody testing is available for ages 16 and up.

How do I get my test results?

The fastest, easiest way to get your lab test results is via your MyChart account. If you do not have a MyChart account, you can sign up here. Enter the activation code you received on your patient visit summary sheet. If you do not have an activation code, you can sign up online. 

For patients who do not have a MyChart account, we will call as soon as we get your lab results. We know it's difficult to wait, but we ask you to hold off calling our clinic until a full 3 days after you were tested.

How long does it take to get test results?

Rapid (RT-PCR) test results are available same-day, generally within a few hours. 

For standard nasal swab tests, you can expect to receive results in 1-2 days. Lab turnaround times can vary.

Antibody test results generally take 2-3 days. 

Does Indigo offer rapid tests?

Yes, COVID-19 rapid (RT-PCR) tests are currently offered at all Indigo locations.

These tests are available for individuals who have symptoms. Rapid test results are available same-day, generally within a few hours. 

What if I need a test before a scheduled surgery?

Please consult with your surgeon/provider about how to get a test. At this time, we do not offer pre-surgical COVID testing.

What is the cost?

COVID testing is not free. If you have insurance, we will bill it.

If you don’t have insurance, you will be billed $250 for a provider visit plus the cost of the lab test. Many communities offer FREE testing options. Please check with your county health department for a list.

If you do not have symptoms, but are doing an online video visit for a pre-travel test, get testing information here.

Is antibody testing a reliable way to know whether I have had COVID-19?

We think so. But the test has limitations. 

Because the FDA eased its rules and allowed antibody tests to be sold without review or approval, there are concerns about the test's reliability. MultiCare is using a lab test we believe to be the most accurate at this time.

Additionally, the test is "qualitative," and only gives you a positive or negative result. There are cases where you could test negative, for example, even though you've had the virus.

What does an antibody test indicate?

If you test positive (reactive) for COVID-19 antibodies, this usually means you've had COVID-19. It does not mean you are immune from the illness. 

If you test negative, that usually means you never had or were not exposed to the virus. A negative result may indicate a very recent exposure, meaning not enough time has elapsed to generate an immune response, or the immune response has decreased below the detectable level. 

Do you recommend consumers get an antibody test?

MultiCare is offering the test in response to consumer requests. The benefits of antibody testing remain uncertain and should not be used for diagnosis of COVID-19 at this time. Nasal swab testing is the most reliable test for determining an "active" case of COVID-19.

How much does the COVID antibody test cost?

If you have insurance, the test will run about $60. We believe most insurance plans will cover this test, based on recent information from the federal government. You will need to see a provider and will also be charged for a provider visit. 

If you do not have insurance, the self-pay rate is $250 for the exam and about $37 for the antibody test lab fee. Please  call the clinic if you have questions about self-pay pricing. 

What services do you offer for employers?

You can learn more about return-to-work guidance, including regular employer updates from MultiCare Centers for Occupational Medicine, here: https://go.multicare.org/backtowork

Is Indigo offering COVID-19 vaccines to the community?

At this time, Indigo Urgent Care does not have COVID-19 vaccines available for the general public.

Demand for vaccines is much higher than current supplies. Please be patient as we work with state and federal employees to improve access and work around the clock to get vaccines to you, our valued patients!

Stay informed with the latest information about vaccine availability at Multicare. You can also check the Washington State Department of Health's website for current vaccination information. 

Should I still get tested for COVID if I am fully vaccinated?

Last updated: July 28,2021

Indigo Urgent Care can provide COVID-19 testing regardless of vaccination status. If you are experiencing COVID-19 symptoms or were recently exposed to someone who tested positive for COVID-19, visit your neighborhood Indigo. Our team will make a testing recommendation based on your individual case and the most recent CDC guidelines